8.1 Claims of the customer against Garmin Würzburg in case of defects of quality are governed by the provisions of law within the statutory periods as far as the following provisions do not deviate from them.
8.2 Damages caused by improper use or actions of the customers which are in breach of contract, during installation, connection, operation or storage do not justify any claims against Garmin Würzburg. The inadequacy and lack of conformity is determined primarily through the information provided by Garmin Würzburg.
8.3 When a customer purchases a used item, rights to liability claims based on defects are subject to the statute of limitations of one year after receipt of goods. Aforementioned provisions do not apply where the law mandates a longer period.
8.4 If the customer is a business and if the ordered services are used for commercial or independent self-employed activities, liability claims based on defects are subject to a statute of limitations of one year after receipt of the new product. Aforementioned provisions do not apply where the law mandates a longer period. With regards to used products, businesses are not entitled to liability claims based on defects.
8.5 Accumulators, potentially built into the product, have, depending on type of use, differing service lives and durability. Therefore, the warranty for the properties of the accumulators and their service lives is limited to a period of 6 months.
8.6 The guarantee period amounts to 24 months from the point in time of transfer to the initial purchaser. The indication of a fault shall not rise to an extension. If Garmin Würzburg (or a third party authorized by Garmin Würzburg) repairs the product, then the guarantee entitlement for the product shall be valid until the end of the original guarantee period, or three months after reception of the product, depending on which period is the longer.
8.7 An obligation to fulfilment of the guarantee services only exists where the faulty product is . presented within the guarantee period, together with the original packaging and the original invoice or cash register receipt, and a correctly filled out guarantee card. Garmin Würzburg (or a third party authorized by Garmin Würzburg) reserves the right to refuse guarantee services if these documents are not presented or if they are incomplete or unreadable. Garmin Würzburg (or a third party authorized by Garmin Würzburg) also reserves the right to refuse guarantee services in cases where the serial number on the product has been changed, deleted, removed or made unreadable.
8.8 Personal data as well as downloaded files and other data may be lost during the fulfilment of guarantee services by way of repair or exchange of the product. In order to prevent damage to removable storage media or external data carriers or the loss or deletion of data, please remove these and create back up copies of all data stored on the product before the product is presented for the fulfilment of guarantee services. Garmin Würzburg (or a third party authorized by Garmin Würzburg) accepts no liability for data loss of any kind and is not liable for claims for compensation for such losses of data.
8.9 Garmin Würzburg (or a third party authorized by Garmin Würzburg) may replace defective products or components by new or exchange products (functionally equivalent, overhauled products) or with new replacement components or exchange items. Replaced products or components will be the property of Garmin Würzburg.