NAVIGON questions and answers
If you drive using NAVIGON, you’ll want the exact details. How to download updates, for example, or install additional maps or services, or how NAVIGON FreshMaps works. You’ll find manuals, downloads and answers to your questions here.
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- Device loops, freezes or crashes
Please follow these steps if your device loops, freezes or crashes:
1. Perform a softreset.This entry was last updated on: Tuesday, December 13, 2011 2:51 PM
2. If the softreset does not solve the problem, please perform
a hardreset. Please note that this step will remove all data
from your storage.
3. Please try to restore a previously saved backup.
4. If there is no previously saved backup or if the recovery of
the backup fails, please use the function "restore device"
in NAVIGON Fresh.
5. After the backup recovery or the restore you will have to
do a software update.
6. If the problem still remains, please contact our customer service.