NAVIGON questions and answers

If you drive using NAVIGON, you’ll want the exact details. How to download updates, for example, or install additional maps or services, or how NAVIGON FreshMaps works. You’ll find manuals, downloads and answers to your questions here.

 

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How do I perform a hardreset?
Answer:

Please note: While performing a hardreset, all your personal
settings will be deleted. We therefore recommend you to make a data backup first, if possible. Detailed information about performing a data backup can be found here.

The instructions for a hardreset are depending on the type of device. To perform a hardreset, please choose your device from the list below and follow the instructions.

For the NAVIGON 20s, NAVIGON 40/42s, NAVIGON 70/72s and NAVIGON 92s series:

    1. Please press simultaneously the on / off button and the reset
        button (with a thin object) on the bottom of your device until the
        device turns off.

    2. Wait 3 seconds and press the power button again until the device
        switches on.

    3. Reset the device to the factory settings.

For the 12xx, 13xx, 14xx, 21xx, 22xx, 23xx, 24xx series:

    1. Press the power button for at least 10 seconds until
        the device switches off.

    2. Then press the power button again for at least 10 seconds
        until the device switches on.

For the 33xx, 43xx, 51xx/71xx, 63xx, 72xx/73xx series:

    1. Press the power button for at least 4-6 seconds until the device
        switches off.

    2. Then press the power button again for at least 6 seconds until
        the device switches on again.

For the 81xx/83xx series:

    1. Please press simultaneously the on / off button and the reset
        button (with a thin object) on the bottom of your device until the
        device turns off.

    2. Wait 3 seconds and press the power button again
        until the device switches on again.

For the 84xx series:

    1. Switch off the device

    2. Then press the power button for at least 10 seconds until the
        screen shows „Restoring factory reset“.

    3. Then press the power button again until the device switches on
        again (approx. 2 seconds).

This entry was last updated on: Wednesday, September 17, 2014 12:40 PM

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