NAVIGON questions and answers
If you drive using NAVIGON, you’ll want the exact details. How to download updates, for example, or install additional maps or services, or how NAVIGON FreshMaps works. You’ll find manuals, downloads and answers to your questions here.
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- Device doesn't work anymore after using NAVIGON Fresh
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Answer:
If your device does not work anymore after using NAVIGON Fresh, please follow these steps:
1. Make sure you are using the newest version of NAVIGON Fresh.
If there is a newer version available, please install it.2. Please check your USB connection. If necessary, try using
another device or USB cable.3. Make sure your internet connection is fast and works accurate.
4. Check whether you have administrator rights.
5. If you use a firewall, please check the configuration settings.
Port 21 and ports greater then 1023 should be released
(standard value for FTP data transfer). With some firewalls
FTP must be only admitted as a protocol. Please contact your
firewall provider for further inquires regarding it.6. Please check, which error message is displayed. This
This entry was last updated on: Tuesday, December 13, 2011 2:44 PM
information will be required if you decide to contact the
customer support.
7. If you made a backup of your device in the past, then
perform a backup recovery.
8. If the problem remains, please restore your device.
9. If the recovery is unsuccessful, you can send in / pick up your device.
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