NAVIGON questions and answers

If you drive using NAVIGON, you’ll want the exact details. How to download updates, for example, or install additional maps or services, or how NAVIGON FreshMaps works. You’ll find manuals, downloads and answers to your questions here.


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Can I return a purchased product?

Download products and unsealed software cannot be returned. Please make reference of this under general business terms and conditions.

Other products purchased in the NAVIGON online shop can be returned within 14 days of purchase. Within this period you can return the goods to us without having to state any reasons and we will refund your payment. To meet this deadline you simply have to notify us in time by phone. You then have another 7 calendar days to return the product to us.

Return address:

Kundendienststelle Würzburg – Retoure
Berliner Platz 11
97080 Würzburg, Germany

We appreciate your comprehension regarding the fact that if the returned product is defective or incomplete, the refund amount will be reduced accordingly.

This entry was last updated on: Tuesday, December 13, 2011 1:48 PM

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